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Consumer Law | The Legal Advice Office

Consumer law advice and legal services especially pertaining to the purchase of defective and damaged motor vehicles and your remedies in these circumstances. Cancellation of Leases and contracts etc.  

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eviction  

Many consumers are under the pump as far as their lease agreements are concerned.

Some private individuals who are leasing from private landlords are struggling to pay high rentals to keep a roof over their own and their family’s heads.

Commercial tenants, who are tied into long term commercial leases with their landlords, are finding it more and more difficult to fulfil their contractual obligations to their landlords as the economy contracts and finances become tighter.

The question then is: What can one do when one is caught in this financial vice?

The answer is not an easy one.

lemon law 800 x

So you bought a lemon? What do you do?

Two weeks ago we did a blog on the real-life situation where you buy a defective motor vehicle.

Over the weekend: we received an email which read as follows.

“Hugh, I did precisely that. I bought a lemon! On the 23rd January of this year; I bought a motor vehicle from a well-known dealership in Cape Town. I was very happy with my purchase during the first three months, but at the end of April, I started having transmission and gearbox problems. Having previously read some of your blogs on your website regarding defective motor vehicle; I took it back to the dealership where I bought the car for them to do a diagnostic test. They are now telling me that the cost of repairs is going to be almost R 54000.00 and I do not have that sort of money and their 3-month warranty had just expired when I took the vehicle into them so it is no longer under guarantee. What can I do? Please help!”

lemon car

Did you buy a lemon? A recap…

On a regular basis, we receive queries in by email or phone where the client states something along these lines…

“I have read your article on your website about “What to do if you have bought a lemon? That is exactly what has happened to me; but please explain in more detail as to what are my legal options now that this has happened to me?”

One of the branches of the Law that we specialise in is Consumer Law, and in particular, we provide quoted advice and legal services regarding the purchase of defective motor vehicles.

Consumer Protection rights

At midnight on that day; that all changed for the better of the consumer

The Consumer Protection Act No 68 of 2008 (CPA).

One of the branches of our law that we, at The Legal Advice Office, try to specialise in, is Consumer Law.

There have been enormous innovations, improvements and new legislation in this field of the law over the last decade.

One of the most important pieces of legislation for the protection of consumers has been the promulgation of The Consumer Protection Act.

Prior to the commencement of The Consumer Protection Act, No 68 0f 2008 (CPA) which came into effect at midnight on the 31st March 2011; consumers had very little defence against abuse by service providers and/or abusive business practices; other than their normal common law or contract law rights.

At midnight on that day; that all changed.

fault car accident

A previously accident damaged vehicle IS ALWAYS a defective motor vehicle and this is especially true vis a vis the dealer if they did NOT disclose this fact to you at the time of the sale.

Last week we received this query:

“In February 2018 I bought a 2016 second hand BMW motor vehicle from a dealership in Gezina, Pretoria and although I have had satisfactory use of the vehicle for the last four months; I have now discovered that the vehicle which I bought in February 2018 was involved in a major accident last year (March 2017); which required repairs apparently totalling R 127350.00 by the insurance company and I am not happy with keeping this vehicle as that fact was not disclosed to me at the time of the sale in February this year and the dealership must have known about the accident. Is this vehicle defective and can I still claim a refund or replacement vehicle for  the dealer I bought it from?”

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Legal Advice Office

South Africa

Kandelaar Street, Vermont, Hermanus
Phone: +27 (028) 316 2458
Email: info@legaladviceoffice.co.za