How does the Common Law protect you in these circumstances and

How does the Consumer Protection Act No 68 of 2008 (CPA) protect you?

What do you need to do and what are the guidelines in this situation?

The answer to this question is found in The Consumer Protection Act: No 68 of 2008(CPA): Section 55: Consumer’s rights to safe, good quality goods:

“Quality is everyone’s responsibility” is a quote by W. Edward Deming; and should be aspired to by all of us.

In our previous blog we looked at what you can do if you buy a defective item.

Now we look at why it is that we enjoy that protection.