The importance or otherwise of having a privacy policy for your business.

We all like our privacy but is privacy and a formal privacy policy for my business realty that important?

Last Friday we received the following query.

 “I am a local business owner and I’ve been working recently with developers to take my business online. They have advised me to make sure I have a proper privacy policy drawn up for my website. Is this really necessary or can I just use a standard one from the internet?”

Can you legally rely on a person’s word only instead of a written change in an agreement?

This was the simple inquiry we got the other day.

“Are oral variations of an agreement valid?”

 To illustrate let us take an example:

If, for example, you agree to rent a house from a friend of yours for a fixed period of two years.

You both furthermore agree that you should enter into a written lease agreement and you have a written lease drawn up properly.

Everything goes well until the monthly rental increases come into effect as per the written lease agreement at the end of the first year.

You discuss the situation with your friend who agrees to waive the increase verbally.

But is this sufficient and can you legally rely on his word only?

Landlords often refer to an early cancellation of a lease agreement by the tenant as “a breach of contract.” This is not the case.

At The Legal Advice Office, we receive emails every single week from tenants who want to inquire about the possibility of terminating their lease agreements.

There are many reasons for this. Some are purely financial reasons, some because their businesses are not viable, sometimes it is because they want to relocate either from one city or town to another or simply to change the venue for their business.

In other case, it is because they were misled by the landlord or the agent at the time of entering the lease eg with regard to a misrepresentation as to the amount of anticipated foot traffic for their particular centre.

If you have valid grounds a lease agreement may be terminated and cancelled in terms of the common law.

------------------------------------           ------------------------------------

The inconvenience for a landlord caused by an early cancellation will be annoying; but a tenant has the RIGHT to cancel a lease.

We receive many enquiries from both landlords and tenants, but mainly tenants, regarding the subject of commercial lease cancellations and early terminations of such leases.

It is not a straightforward matter and is governed by both the common law of contract and the Consumer Protection Act, No 68 of 2008.

As I have said before; you cannot just cancel a lease agreement.

It is a contract and if you want to cancel it or terminate it earlier than the expiry date; that legal process must be dealt with correctly, professionally, properly and legally.

Many businesses around the world are increasingly opting for mediation as a method of commercial dispute resolution.

We recently received the following question.

 “My company is in business and is quite often embroiled in legal disputes that end in expensive litigation. This takes time, sometimes years, and is not only time consuming, but is expensive and frustrating. I realise that legal disputes are part and parcel of the business environment, but it would be nice if we could resolve some of these disputes faster and with less expense. Have you any ideas as I have heard about the subject “mediation”, but am not sure if this would is a good idea or simply be delaying the inevitable litigation?”

Your website T&C's - essentially represent your agreement of use and trade

On Monday we received the following question via email.

 “I’ve recently launched an online business and I am busy setting up my website. My website developer has strongly advised me to look at proper terms and conditions for my website. I’ve always thought these were relatively standard T’s & C’s, but he seems to think they must be quite specific. Must they be specific or can I just copy terms and conditions from other websites?”

All fixed terms agreements only apply to natural people like you and me and not to companies. This is the first important aspect to note.

On a regular basis, we receive enquiries at The Legal Advice Office about how a consumer can go about terminating a fixed term contract.

Both the common law and the Consumer Protection Act No 68 of 2008 (CPA) can play a role in this subject; so we thought we would today look at the role of the CPA in this regard.

What grounds do I need to cancel a sale?

What process must I follow?

 Setting up a company can be a quick exercise if you have done your homework well

The Legal Advice Office recently received the following query via email.

“I have applied for and been approved to open up a small franchise business. The franchisor, however, requires that I run the franchise business in the name of a private company and not in my own personal name. Where do I start this process if I want to register my own private company; and how do I set a private company up.”

An indemnity is an agreement in terms of which one party indemnifies another from liability for certain possible future events, liability and risk for such an event.

Eg: In a garage or a mechanics workshop a sign that reads “Cars are driven at the owner’s risk” or in a parking garage “Cars are stored at the owner’s sole risk.” These are general terms of indemnity that a service provider wants you to agree to, and can also often be found on quotations and invoices.

Today; we thought we would try and answer this question which was sent to us last week on Friday.

What is the difference between the two legal processes?

In the current tough economic trading conditions; there are many businesses that are under severe financial pressure.

Yesterday we received the following query and will again try to answer the question put to us here in this blog.

 “My family business is a company and has been operating successfully for nearly 20 years. Over time I’ve also managed to get a few investors to invest money in the business. 2018, however, has been really tough and we are struggling to make ends meet. I feel that we have arrived at a point where its decision time about the future of the business and how to manage it. I was wondering whether you can advise me as to whether or not liquidation is the best route to follow and perhaps you might advise me to rather consider the option of business rescue. Could you please also explain the difference between these two options?”

Landlords and their agents often refer to an early cancellation of a lease agreement by the tenant as “a breach of contract.” This is not the case.

Here is a recent query that was received by The Legal Advice Office last week:

“Hi, Hugh. My company is the tenant in a Commercial Property in Centurion. We were led to believe by the landlord’s agent that the foot traffic in our new Mall would be considerable, but this is simply not the case. The Mall parking is incomplete as is the final building completion and promises made to us at the time of the negotiations with the agents for the lease have simply not materialised. We feel that we were misled into signing this lease for 5 years and still have 4 years and six months to run and are simply not able to keep afloat as we have run at a loss for the last 6 months. Is there any advice you can give us to assist us in terminating this lease?”

One of the issues that crop up on a regular basis with The Legal Advice Office are queries and advice sought from us when you have been lied to or, at least, not been told the truth, the whole truth and nothing but the truth.
If someone sells you an item, for example, a motor car, and they do not fully disclose to you any defects in that vehicle that they knew about or should reasonably have known about; then you have certain legal rights and recourse.

“Water is Life.”

As Cape Town continues to brace itself for a possible day zero; a number of questions have been raised with us about how this water crisis affects the rights of tenants and landlords.

Both landlords and tenants have contractual obligations to one another as part of their lease agreements; but what happens in this drought situation if circumstances make it impossible for one or either of them to comply due to circumstances beyond their control.

A drought would fall under the common law definition of “An act of God” and most lease agreements make provision for such an event.

Can someone use your ideas and posts on social media platforms without your consent?

Last week we were asked to do a blog on Intellectual Property; in the sense that someone complained to us that people were using her ideas and posts on social media platforms without her consent.

Can they do that??

Intellectual property, in its broadest sense, can be an invention, an idea or a process/method of doing things that is the product of your work and/or your mind and would include registered trademarks and patents which are formally registered; but also your songs, music and even your blogs, writings, essays, articles and other writings such as poems, letters etc. They all form part of your Intellectual Property. You have the copyright in your IP.

So the question arises can someone else use your ideas?