23
Jan '18

We often get enquiries about how, when and where to start a business.

In today’s economic world jobs are difficult to come by and experience is almost always a non-negotiable requirement for placement.

Where do you start?

17
Jun '19

defective vehicle lemon

What do you do when the service provider insists on a repair, but then cannot fix it?

So you bought a lemon (a defective motor vehicle) and gave the service provider an opportunity to repair the defects in the vehicle, or they insisted on a repair, but they could not fix it.

 What do you do?

 Very often consumers, when they have an issue with a vehicle that they have bought, take it back to the dealership from whom they bought the vehicle to have them analyse the vehicle for the faults or defects and have it attended to in a repair.

But what does one do if they cannot fix it to your satisfaction?

10
Jun '19

eviction  

Many consumers are under the pump as far as their lease agreements are concerned.

Some private individuals who are leasing from private landlords are struggling to pay high rentals to keep a roof over their own and their family’s heads.

Commercial tenants, who are tied into long term commercial leases with their landlords, are finding it more and more difficult to fulfil their contractual obligations to their landlords as the economy contracts and finances become tighter.

The question then is: What can one do when one is caught in this financial vice?

The answer is not an easy one.

03
Jun '19

lemon law 800 x

So you bought a lemon? What do you do?

Two weeks ago we did a blog on the real-life situation where you buy a defective motor vehicle.

Over the weekend: we received an email which read as follows.

“Hugh, I did precisely that. I bought a lemon! On the 23rd January of this year; I bought a motor vehicle from a well-known dealership in Cape Town. I was very happy with my purchase during the first three months, but at the end of April, I started having transmission and gearbox problems. Having previously read some of your blogs on your website regarding defective motor vehicle; I took it back to the dealership where I bought the car for them to do a diagnostic test. They are now telling me that the cost of repairs is going to be almost R 54000.00 and I do not have that sort of money and their 3-month warranty had just expired when I took the vehicle into them so it is no longer under guarantee. What can I do? Please help!”

20
May '19

lemon car

Did you buy a lemon? A recap…

On a regular basis, we receive queries in by email or phone where the client states something along these lines…

“I have read your article on your website about “What to do if you have bought a lemon? That is exactly what has happened to me; but please explain in more detail as to what are my legal options now that this has happened to me?”

One of the branches of the Law that we specialise in is Consumer Law, and in particular, we provide quoted advice and legal services regarding the purchase of defective motor vehicles.

23
Jul '18

Consumer Protection rights

At midnight on that day; that all changed for the better of the consumer

The Consumer Protection Act No 68 of 2008 (CPA).

One of the branches of our law that we, at The Legal Advice Office, try to specialise in, is Consumer Law.

There have been enormous innovations, improvements and new legislation in this field of the law over the last decade.

One of the most important pieces of legislation for the protection of consumers has been the promulgation of The Consumer Protection Act.

Prior to the commencement of The Consumer Protection Act, No 68 0f 2008 (CPA) which came into effect at midnight on the 31st March 2011; consumers had very little defence against abuse by service providers and/or abusive business practices; other than their normal common law or contract law rights.

At midnight on that day; that all changed.

02
Jul '18

fault car accident

A previously accident damaged vehicle IS ALWAYS a defective motor vehicle and this is especially true vis a vis the dealer if they did NOT disclose this fact to you at the time of the sale.

Last week we received this query:

“In February 2018 I bought a 2016 second hand BMW motor vehicle from a dealership in Gezina, Pretoria and although I have had satisfactory use of the vehicle for the last four months; I have now discovered that the vehicle which I bought in February 2018 was involved in a major accident last year (March 2017); which required repairs apparently totalling R 127350.00 by the insurance company and I am not happy with keeping this vehicle as that fact was not disclosed to me at the time of the sale in February this year and the dealership must have known about the accident. Is this vehicle defective and can I still claim a refund or replacement vehicle for  the dealer I bought it from?”

13
Jun '18

 Termination of rental agreement1

The inconvenience for a landlord caused by an early cancellation will no doubt be annoying  but it is clear that a tenant has the RIGHT to cancel a lease

One of the matters that we specialise in is Consumer law and lease agreement terminations.

Here is a recent query that was received by The Legal Advice Office last week:

“Hi, Hugh. I refer to our telephone call. I bought a business last year in September and signed a three-year lease agreement for its premises with the landlord. I also signed as surety for my company which runs the business. The business is losing money each month and I need your advice and help on getting out of this lease. Can you please help me?”

We will try to answer this question in this blog.

11
Jun '18

lemon car png

We will try today to give you some practical guidelines on what to do when you have bought a “lemon!”

As a consumer forum and as consumers lawyers; we are often involved in cases where clients of ours have bought a defective motor vehicle and refer the matter to us for legal advice on their rights in these circumstances; and also sometimes to provide them with proper professional legal services to resolve and mediate the matter with the dealer or private seller.

Here are some of the common questions sent to us.

  1. What do I do if I have purchased a defective or damaged motor vehicle from a  dealer?
  2. How does the Common Law protect me when I have bought a defective vehicle privately?
  3. How does the Consumer Protection Act No 68 of 2008 (CPA) protect me as I  bought a damaged and defective vehicle three months ago and the dealer it is not his problem?  

25
May '18

food safety 5

Strictly speaking, the three laws are all different and in separate categories of the law.

Consumer Law and some related fields:

The close relationship between Food Law, Medicine Law, and Consumer Protection Law are often mentioned interchangeably in the press; although strictly speaking they are all different and separate categories of the law.

We will today look at these three branches of the Law and see how they interact with one another.

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Legal Advice Office

South Africa

Kandelaar Street, Vermont, Hermanus
Phone: +27 (028) 316 2458
Email: info@legaladviceoffice.co.za