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Welcome to the Legal Advice Office in South Africa

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The Legal Advice Office offers affordable Legal Advice as well as Legal and Paralegal Services throughout South Africa.

Our legal advice and services are based on 40 years of experience in the professional legal field.  As a purely internet based legal consultancy business, we pride ourselves in personal, professional and efficient service at affordable rates and undertake to revert to our clients within 48 hours of their query being received by us.

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seed company

 The case may be the condition stipulated by the producer or importer, distributor or retailer

The Consumer Protection Act No 68 of 2008 (CPA):


What are your rights in terms of the Common Law read together with the CPA? Section 56(4).

We have been looking at section 56 of the CPA and in our last blog dealt with section 56(3) and repairs and your rights after a repair.

We now turn our attention to section 56 (4) which deals with your residual common law rights.

defective vehicle

If a further failure is discovered, the supplier must either replace the goods or refund the consumer.

Section 56 (3) of the Consumer Protection Act, No 68 of 2008 reads as follows:

“If a supplier repairs any particular goods or any component of any such goods, and within three months after the repair, the failure, defect or unsafe feature has not been remedied, or a further failure, defect or unsafe feature is discovered, the supplier must: - (a) replace the goods; or (b) refund to the consumer the price paid by the consumer for the goods.”

repaire replace refund

Within six months after the delivery, the consumer may return the goods to the supplier, without penalty

The Consumer Protection Act No 68 of 2008 (CPA):

Section 56(2):

In our last blog, we had a look at section 56 (1) of the CPA especially as it relates to the purchase of defective or damaged motor vehicles which have been bought by a consumer from a service provider.

Today; we turn our attention to section 56 (2) of the CPA and we will be looking at this important section.

This is a long blog which I was initially going to do over three blogs, but have decided to complete it in one long blog so as to keep continuity. I hope you do not mind.

The reason for this is that this subsection is probably the most important when it comes to your choices in the event of you having bought a defective motor vehicle or any other product for that matter.

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Legal Advice Office

South Africa

Kandelaar Street, Vermont, Hermanus
Phone: +27 (0) 82 093 2304
Email: info@legaladviceoffice.co.za